✦ Privacy Policy

Your privacy matters

How we handle your personal data — in line with Malaysia's Personal Data Protection Act (PDPA) 2010.

Last updated: 21 August 2026

1. Our promise to you

We don't collect personal data through this website. If you contact us by email or AI chatbot, we only use your details to respond to your enquiry — we don't sell or share them.

chewai.net provides AI digital employee services to Malaysian businesses. This policy explains how we handle your personal data. When we say "we", "us", or "our", we mean chewai.net.

2. What personal data we handle

We don't collect personal data from this website automatically. If you contact us by email or our AI chatbot, you may choose to share details such as your name, email address, and information about your business or enquiry — and we use those only to respond to you.

3. How we use your data

We use the details you share solely to respond to your enquiry, discuss our services, prepare a proposal, and provide the services you request. We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Lawful basis

We handle your personal data based on your consent, which you give when you voluntarily contact us by email or AI chatbot. You may withdraw your consent at any time by contacting us.

5. How we protect your data

We take reasonable steps to protect personal data against loss, misuse, and unauthorised access, modification or disclosure, in line with reasonable industry practices and the requirements of the Malaysian Personal Data Protection Act 2010.

6. Data retention

We keep the details you share only for as long as necessary to respond to your enquiry and provide the services you request, or as required by law. If you do not proceed with our services, we will retain your details only for a reasonable period to address any follow-up questions, after which they are deleted.

7. Cookies and analytics

This website does not use tracking cookies or third-party analytics scripts. We do not collect browsing data when you visit our site.

8. Contact us

If you have questions about this policy, please contact us:

chewai.net

Email: [email protected]

Serving businesses across Malaysia.

We may update this policy from time to time. The latest version will always be available on this page, and the "Last updated" date above will reflect any changes.

Get in Touch